1. Data Controller
The DGtop.ch website is operated by:
DGtop Sàrl
Geneva, Switzerland
Email: contact@dgtop.ch
DGtop Sàrl is responsible for the processing of personal data described in this Privacy Policy.

DGtop Sàrl processes personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect
Information provided through the contact form
When you contact us through the website, we collect the information you provide through the contact form, which may include your name, email address, telephone number, company name and the content of your message.
When you submit the contact form, a copy of your message and the information provided is sent to DGtop by email and is also stored in the website database.
Technical information associated with contact-form submissions:
When you submit the contact form, certain technical information is also stored in connection with your submission, including:

• your IP address;
• the date and time of submission;
• user agent information, which may include information about your browser and operating system;
• the source URL, meaning the page from which the form was submitted; and
• your device type.

3. How We Use Your Information
We use the personal data you provide through the website to:

• respond to your enquiry;
• communicate with you regarding your request; and
• where relevant, provide information about DGtop’s services in response to your request.

If you become a client, your personal data may also be processed as necessary to:

• establish and manage the business relationship;
• provide our services;
• communicate with you in connection with those services;
• administer the client relationship; and
• handle billing and related administrative matters.

4. Disclosure and Access to Personal Data
We do not sell or trade your personal data.
Access to personal data is limited to authorised persons who need the information to perform their duties. This may include, where applicable, responding to enquiries, providing services, managing client relationships, administration and billing.
Personal data may be processed by service providers acting on DGtop’s behalf where necessary for the operation and hosting of the website. The website is hosted in Switzerland by Infomaniak.
Personal data may also be disclosed where required by applicable law.

5. Data Storage and Retention
Contact-form submissions are sent to DGtop by email and are also stored in the website database.
Contact-form submissions stored in the website database are retained for up to 36 months and are then automatically deleted.
Where a person becomes a client, relevant personal data may be retained separately for the duration of the business relationship and afterwards for as long as necessary to comply with applicable legal obligations or to establish, exercise or defend legal claims.

6. Data Security
DGtop takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Data transmitted between the visitor’s browser and the website is protected using SSL/TLS encryption via HTTPS.
No method of transmission or storage can guarantee absolute security. DGtop therefore takes appropriate measures based on the nature of the data and the relevant risks.

7. Cookies
The website uses one necessary technical cookie, wpEmojiSettingsSupports. This cookie is used to determine whether the visitor’s browser supports the proper display of emojis. It is not used for advertising, marketing, analytics or tracking purposes.

8. External Links
The website may contain links to external websites, including social media platforms and websites of affiliated companies.
When visitors follow an external link, they leave the DGtop.ch website. The external website’s own terms and privacy practices then apply.
DGtop has no control over how external websites process personal data. Visitors should consult the privacy information provided by the relevant external website.

9. Your Rights
Under applicable data-protection law, and subject to the conditions provided by that law, you may have the right to:
• request information about whether DGtop processes your personal data;
• request access to your personal data;
• request the correction of inaccurate personal data; and
• request the deletion of personal data, subject to applicable legal obligations and other lawful grounds for retention.
To exercise your rights or ask a question about the processing of your personal data, please contact: contact@dgtop.ch

10. Changes to This Privacy Policy
DGtop may update this Privacy Policy from time to time to reflect changes to the website, its data-processing practices or applicable legal requirements.
The current version will be published on the website.

Last updated: 7 July 2026